FiberPasta Shipping Policy – FiberPastaUS

Shipping Policy

An important word about shipping costs.

Today more than ever, we need a lot of care and attention to bring FiberPasta to your doorstep. And now, Coronavirus is creating even more challenges. Besides the weight of pasta itself, packing it requires special treatment, so that your order will arrive quickly and without damage. As a result, shipping costs may be higher than you might expect, and because we try to keep our costs low, there is little room to subsidize the shipping. But we help by bringing FiberPasta to you at the lowest price possible -- fresh, conveniently, and in perfect, delicious condition.

Our pasta is placed securely into a shipping box. Once snug and happy, we seal, ship and wait for our customers to post those great comments on our Facebook page, or send us email messages of praise!
Your package will be shipped Monday through Saturday using UPS. We try to make sure most orders ship within two business days. As we currently ship from CA, your package will arrive in 1 to 7 days, depending on your geographic location. Once we email your tracking number, you’ll have a better idea.
UPS is authorized to deliver your package without signature. Who doesn’t like to come home to a box of healthy FiberPasta waiting at your door?
After your shipping label is created, you will receive an email with your tracking number, so you can follow your pasta to your door.
For an extra fee, FiberPasta can ship overnight, two or three day delivery upon request.
We guarantee delivery as long as we have your complete and correct shipping address.
Whether you received the wrong shape of pasta, or something arrives damaged, the FiberPasta.us Customer Service Team is here to help you. Contact us here, and we will be happy to make things right, ASAP!